For buyers

Sourcing Process & Lead Time — Step-by-Step

A step-by-step view of how an order moves from brief to delivery — with realistic timelines at every checkpoint.

Why buyers source this from us

  • Transparent timelines by stage — no padded promises.
  • Sampling, finish approval, and pre-shipment QC documented in writing.
  • Direct artisan workshop relationships in Sambhal, India.
  • Founder-level escalation path for time-sensitive programs.

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Frequently asked questions

How long are lead times from quote to delivery?

Sampling typically takes two to three weeks. Production bands are four to eight weeks depending on volume and finish complexity. Sea freight to most ports adds three to six weeks. We confirm a written timeline at quote stage.

Do you charge for samples?

Yes. Samples carry a fee that covers material, artisan time, and courier. Sample fees are credited against the first production order so you are not paying twice.

How does finish approval work?

Each finish has a photographic and physical reference. You sign off in writing before production starts, and pre-shipment QC is checked against the same reference.

Which Incoterms do you ship under?

Most programs ship FOB Mundra or CIF destination port. Air freight, DDP for select markets, and door-to-door courier on small samples are available on request.

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